FAQs

Frequently Asked Questions

Orders

How do I place an order?
Simply browse our store, add items to your cart, and proceed to checkout. You can pay via UPI, credit/debit card, net banking, or Cash on Delivery (COD).

Can I modify or cancel my order?
Orders can be cancelled or modified within 12 hours of placing them. Please contact us immediately if you need to make changes.

Delivery

How long does delivery take?
Standard delivery takes 5–10 business days depending on your location. Remote areas may take a few extra days.

How do I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS. You can also visit our Track Order page.

Do you deliver across India?
Yes, we deliver to most locations across India.

Payments

What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, wallets, and Cash on Delivery (COD).

Is it safe to pay online on your store?
Yes, all payments are processed through secure and trusted payment gateways.

Returns & Refunds

What is your return policy?
We accept returns within 7 days of delivery for unused items in original packaging. Please visit our Return & Refund Policy page for full details.

When will I get my refund?
Refunds are processed within 5–7 business days after we receive and inspect the returned item.

Other

How do I contact customer support?
You can reach us via our Contact page. We typically respond within 24 hours.